FAQ's

Your Safety Matters

We are open 24 hours a day!  We are not staffed all the time, but we see you.  Kenmore Fitness has 24 hour surveillance  and security key card, members only, entrance.  We also have an AED and a basic first aid kit on premises.  Cell phones are allowed, but please only use them for music (with headphones) or emergencies.  Talking on cell phones is not permitted!

Guest Policy

We want you to get a great workout and sometimes that requires a partner.  If you want to bring a partner, we must be notified!  Please call us at 425-408-1935 and leave a message if we don't answer.  We will get back to you ASAP!  You can bring the same guest once at no cost, but additional visits will be $10 each.

Entrance Policy

Persons interested in touring our gym must have an appointment to do so.  If you see someone that wants to get in, please inform them of our policy without admitting them.  Members or former members that don't have activated security cards can't be admitted either.  They must call and make an appointment, as well.  Anyone caught admitting any non-members will be assessed a $10 guest fee.

Cancellation Policy

We do not do contracts!  However, we do require cancellations to occur AT LEAST 10 days prior to YOUR billing date.  Late cancellations within the 10 day period will be assessed a $10 late cancellation fee.  Cancellations that occur on or after the billing date will be charged full membership price.  No exceptions.

Don't speak English?

Please bring a translator if your first language is not English.  We do not currently have anyone on staff that speaks a foreign language.

Clothes and Shoes

Please wear proper attire.  If you wouldn't wear it in front of your parents, don't wear it here.  Closed toe shoes are required.  Please make sure not to track in dirt or mud!